Privacy Policy

Thank you for visiting our website and considering our online booking form. We are committed to protecting your personal information and respecting your privacy rights. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website and online booking form, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Information We Collect

1.1 Personal Information: When you use our online booking form, we may collect the following personal information:

  • Name
  • Contact details (email address, phone number)
  • Address
  • Payment information (credit card details, billing address)
  • Booking preferences
  • Any other information you voluntarily provide to us

1.2 Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, operating system, and other technical details, to improve our website’s functionality and user experience. This information does not directly identify you.

2. How We Use Your Information

2.1 Provision of Services: We use the personal information you provide to process your booking requests, manage your reservations, communicate with you regarding your bookings, and provide the requested services.

2.2 Customer Support: We may use your information to respond to your inquiries, provide customer support, and address any issues or concerns you may have.

2.3 Marketing Communications: With your consent, we may send you promotional emails or newsletters about our services, special offers, or other relevant information that may be of interest to you. You have the right to withdraw your consent for receiving such communications at any time.

2.4 Legal Obligations: We may process your personal data to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, such as tax obligations or anti-money laundering regulations.

2.5 Improving Our Services: We may use non-personal information to analyze trends, track user activity, gather demographic information, and enhance the functionality and security of our website.

3. Data Sharing and Disclosure

3.1 Service Providers: We may share your personal information with third-party service providers who assist us in delivering our services, such as payment processors, customer support providers, or IT service providers. These providers are contractually obligated to protect your information and can only use it to perform specific tasks on our behalf.

3.2 Legal Requirements: We may disclose your personal data if we believe it is necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, or to protect our rights, privacy, safety, or property, as permitted by law.

4. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security practices to ensure the ongoing confidentiality, integrity, and availability of your data.

5. Your Rights

5.1 Access and Rectification: You have the right to access and update the personal information we hold about you. If any of your information is inaccurate or incomplete, you may request its rectification.

5.2 Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller if technically feasible.

5.3 Erasure: You have the right to request the erasure of your personal data, subject to any legal obligations or legitimate interests we may have.

5.4 Withdrawal of Consent: If we process your personal data based on your consent, you have the right to withdraw your consent at any time.

5.5 Objection and Restriction: You have the right to object to the processing of your personal data or request restriction of processing, under certain circumstances provided by applicable data protection laws.

6. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Third-Party Links

Our website may contain links to third-party websites or services. Please note that this Privacy Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those third parties before providing them with your personal information.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal data.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact us using the contact information provided on our website.

By using our website and providing your personal information, you consent to the collection, use, and disclosure of your data as described in this Privacy Policy.